PRIVACY POLICY

At Madge Goods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit madgegoods.com, make a purchase, or otherwise interact with our services. By using our website, you agree to the terms of this Privacy Policy.


DISCLAIMER

Madge Goods recognises the importance of protecting the privacy of all personal information. Information collected by Madge Goods is solely for enhancing customer shopping experiences and sharing promotions and product updates. By browsing, purchasing, or accessing our website, you acknowledge and agree to be bound by this policy.

Madge Goods (ABN 89 735 100 308) reserves the right to amend this policy at any time without prior notice.


USE AND COLLECTION OF PERSONAL INFORMATION

What We Collect

  1. When You Visit Our Website:
    • Usage data (via Google Analytics)
    • Browser type and version
    • Time and date of visits
    • Pages viewed
    • IP address and general location
  2. When You Make a Purchase:
    • Name
    • Email address
    • Billing and shipping address
    • Phone number
    • Payment information (processed securely via Shopify Payments)
    • Purchase history
  3. When You Create an Account:
    • Email address
    • Password (encrypted)
    • Order history
    • Shipping preferences
  4. Email Marketing (With Consent):
    • We collect your email address to share promotions, new products, or updates. You can unsubscribe at any time via the link in our emails or by contacting hello@madgegoods.com.


CONSENT

By providing personal information during a transaction, account creation, or other interaction, you consent to our collection and use of your information for those specific purposes.

  • For secondary purposes, like marketing, we will ask for your explicit consent or provide an opt-out mechanism.
  • You can withdraw consent anytime by contacting us at:
    Email: hello@madgegoods.com
    Mail: 241 Australia Street, Newtown, NSW, 2042, Australia


DATA SECURITY

We follow industry-standard security practices to safeguard your personal information:

  • Hosted on Shopify’s secure platform.
  • Payments encrypted via PCI-DSS compliant Shopify Payments.
  • Sensitive data (e.g., credit card information) encrypted using SSL and AES-256 encryption.
  • Limited staff access to customer data.

Despite these measures, no online system is 100% secure. We recommend using strong passwords and maintaining account confidentiality.


SHOPIFY AND THIRD-PARTY SERVICES

Our eCommerce platform is hosted by Shopify Inc., which securely stores your data. Payment information is encrypted via PCI-DSS standards and stored only as long as necessary to complete your transaction.

Madge Goods may share information with trusted third-party providers (e.g., payment gateways, shipping companies) as necessary to process orders and deliver services. We recommend reviewing their privacy policies for details on how your information is handled.


COOKIES

Cookies improve your shopping experience by storing preferences and tracking interactions.

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help us understand website usage (via Google Analytics).
  • Managing Cookies: You can control cookies through your browser settings.


INFORMATION SHARING

We do not sell or rent your personal information. Information is shared only as required to:

  • Process and fulfill orders.
  • Deliver products (via shipping providers).
  • Comply with legal obligations.


YOUR RIGHTS UNDER AUSTRALIAN LAW

Under the Privacy Act 1988, you have the right to:

  1. Access personal information we hold about you.
  2. Request corrections to inaccurate information.
  3. Request deletion of your data (subject to legal retention obligations).
  4. Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).


LIMITATION OF LIABILITY

Madge Goods is not liable for delays, damages, or losses resulting from third-party service providers. Under Australian Consumer Law, our liability for faulty goods or services is limited to repair, replacement, or reimbursement.


COPYRIGHT AND INTELLECTUAL PROPERTY

All website content, including images, text, and designs, is the intellectual property of Madge Goods and protected under the Copyright Act 1968 (Australia).

  • You may not copy, reproduce, or redistribute any content without prior written consent.
  • Sharing content on social media requires attribution to @madge_goods.


MARKETING AND AGE OF CONSENT

Madge Goods only sends marketing communications to customers who have opted in. By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the parent/guardian of a minor who is using the site.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. Significant changes will be communicated via email.


CONTACT US

For privacy-related questions or concerns, contact:
Email: hello@madgegoods.com
Mail: 241 Australia Street, Newtown, NSW, 2042, Australia