Frequently asked questions

The Stella is 100% cotton drill, a tight, hard-wearing fabric. It has been machine-softened and prewashed, so it feels soft from the very first wear and any shrinkage has already happened. Like all coloured cotton, the shade will gently soften over the years, which is completely natural. To keep the colour at its richest, wash it cold and inside out with like colours, and dry it in the shade.

The Stella comes in sizes 8 to 18 with a relaxed, true-to-size cut. If you are between sizes, most people size up for comfort, or size down for a more fitted look. Full measurements are in the size guide on every product page, and at madgegoods.com/pages/size-guide.

Cold gentle machine wash with like colours, inside out. Hang to dry in the shade, out of direct sun. Warm iron if needed. Skip the fabric softener and bleach.

Layer a long-sleeve tee, skivvy or thermal underneath, add a knit or denim jacket over the top, and finish with tights or thick socks and boots. The relaxed cut leaves plenty of room for layers.

Flat $15 for standard post, or $20 for express post, anywhere in Australia.

Standard post is 3 to 10 business days and express is 1 to 3 business days, with longer times for regional areas. Orders are sent Monday to Friday.

It is emailed to you as soon as your order is dispatched, along with your order confirmation.

Check your tracking link first. If it is past the expected delivery window, email hello@madgegoods.com with your order number and we will chase it up for you.

Yes. Email hello@madgegoods.com for a quote. Orders go via Australia Post International Standard, around 7 or more business days, and any import duties or taxes are paid by you on arrival.

Email hello@madgegoods.com with your full name, order number and reason, and wait for return authorisation before posting your item back.

14 days from receiving an online order or an in-store purchase. Items need to be unworn, unwashed and have their original tags attached.

Yes, you can return or exchange an online order in person at our Newtown store, 241 Australia Street, within the returns window. Just bring your order confirmation. Items bought from a stockist are a separate shop and need to go back to that stockist.

Change-of-mind returns receive store credit, valid for 12 months. Refunds are for faulty items only. Exchanges are subject to stock availability.

Items discounted 25% or more, final sale pieces and pre-orders are not eligible for return.

Stockist purchases need to go back to that stockist. We can only accept returns for orders placed at madgegoods.com.

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. You can also pay with Afterpay at checkout to spread the cost.

Email hello@madgegoods.com as soon as you can, with your order number. We can usually change details or fix a wrong address before your order is packed. Once it is sent we are not able to change it.

Email hello@madgegoods.com with your order number and a photo, and we will sort it out for you quickly.

More is usually on the way. Sign up on the product page for a back-in-stock alert, or email us and we will help.

Join Madge for 10% off your first order. We rarely discount the Stella otherwise. Now and then a colour is reduced when it is coming to an end, and we share the occasional offer with our subscribers.

Yes, come and visit our Newtown store at 241 Australia Street, usually open Friday to Sunday. Email ahead before a special trip, as a small business we sometimes take a day off.

Have a look at our Stockists page to find shops that carry Madge.

Yes. Visit our Stockists page to enquire about wholesale.

Yes. The Stella makes a great creative uniform for studios, cafes, florists and teams. Because details like your chosen colour and our bespoke zips, dyed to match the fabric, affect both pricing and timeline, we plan each team order together. The minimum is 50 per colour, with 50% paid upfront, and pricing is tailored to your order. Email hello@madgegoods.com and we will talk through colours, quantities, pricing and turnaround.